Customer service is a highly preference at (IHOME). Therefore, the Return Policy was made to ensure customer satisfaction.
The customer can return the purchased goods within 3 days of receiving the products, provided the products are in their original packing and cartons With all the accessories as whole . The customer must also attach all the documents that have been delivered or with the original shipment, such as booklets, use instructions, and other documents.
In the case of non-availability in the stores provide, the client has the choice either to receive the goods similar or better alternative or waiting for the supply of new goods or receive financial provision (receipt) the full amount of the goods.
Other goods that meet the same conditions except for towels, sheets, and pillows cannot be exchanged or returned for health reasons.
We provide free installation and delivery service to sites that are 100 kilometers away and over and at the customer’s expense and is obliged to pay them with the invoice and be
(A bedroom for 377 riyals with tax) (a sofa or dining table for 158 riyals with tax) (a library with 105 riyals with tax).
When the customer requests the company to store the invoiced products, 50% of the value of the bill must be paid for a period not exceeding 60 days from its date. When the period is exceeded, I agree to pay a daily storage fee to the company of (10 Riyals) for any piece of furniture if the storage period exceeds 60 days, the right to claim in goods, the storage fee is calculated from the date of issuing the invoice.
50% of the bill amount must be paid to reserve the product for 60 days.
All goods must be returned to the company attached a copy of the original invoice that came with the original or the goods that have been sent by other means.
9 - The customer acknowledged that his purchase of the goods came after raising the spaces and that the site expanded to them.
10 - The Products shall not be delivered until full payment of the invoice.
11 - In the event of cancellation the amount is cashed after 14 days of requesting cancellation.
change or modification is not allowed by colleagues and violates this policy will be subject to a penalty I agree to all Al-Muashah Trading Co., Ltd laws (I HOME)